Policy.pdfHandbook.docx
Operations, HR, and IT
Give every employee an instant answer
Turn policies, playbooks, and internal knowledge into clear answers with the source attached, without adding another ticket to the queue.
Explore Cody AssistCody AI by CodeSM
The right AI for every business conversation.
Meet four specialized Cody agents built to answer from your knowledge, convert website visitors, deliver controlled responses, and show up with a face and voice.
No credit card required
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Four products. Four jobs.
Meet the right Cody for the job.
Each product is designed around a different team, moment, and level of control, from employee support to the event floor.
Cody Assist
Answers every question from your knowledge base, for your team and for your customers, with a citation on every claim.
The knowledge agent. Connect your documents, drives, sites, and tools, then give staff and customers a fast, trustworthy answer with the source attached.
- PowerPoint, PDF, Word, media, websites, and business tools
- Permission-scoped retrieval for every user
- Shareable links, embeds, Slack, Discord, Zapier, and API
Built for
OpsHRITSupport
What’s our parental leave policy for contractors?
Contractors receive 12 weeks of paid parental leave after six months of engagement. Adoption and foster placement qualify under the same policy.
2 sources
And is it paid at full rate?
Yes. The full 12 weeks are paid at 100% of the contracted day rate, invoiced on the normal monthly cycle.
1 source
Ask anything…
Use cases in the real world
Put the right Cody into the conversation.
From an employee question to a high-intent website visit or a live event, each Cody is built around a specific moment and result.
Under every Cody
The controls serious AI needs.
Knowledge, tools, permissions, model choice, audit trails, and deployment control: everything required to put an agent into real business work.
Knowledge and retrieval
Ground answers in documents, drives, sites, tickets, and databases, with the source available when it matters.
Tools and integrations
Agents can call your systems, resolve live values, and complete multi-step work with the approvals you define.
Permissions and access
Role-specific scope follows the user, so each person retrieves only what they are entitled to see.
Model control
Choose the model for each workflow and switch without rebuilding the pipeline. Cody is model-agnostic by design.
Audit and observability
Every query, decision, and output is logged and exportable, with the full path from source to answer.
Data sovereignty
Deploy in cloud, private cloud, hybrid, or on premises when your data needs to stay inside your environment.
Two routes in
Start with a solution, or map it first.
Most teams pick one valuable problem and put an agent in front of real users. When the deployment carries real risk, we map the ground before anything ships.
Start with a solution
Pick one valuable problem, connect the knowledge it needs, and put an agent in front of real users this week. Expand once the evidence makes the next step obvious.
Run a Solution Design Study
For complex or regulated deployments, we map the data, the controls, the integration surface, and the rollout before a line of implementation work begins.
Practical details
The things teams ask us first.
How Cody differs from a general chatbot, what it takes to get running, and where your data sits while it works.
How is Cody different from ChatGPT?
ChatGPT knows the public internet. Cody knows your business. You connect your documents, sites, and tools once, and every agent answers from that trained knowledge base with the source attached, inside the permissions each person already has.
Do the agents share one knowledge base?
Yes. Train Cody once and every agent you switch on inherits the same knowledge, integrations, permissions, and controls. Adding a second agent is a configuration decision, not a second implementation.
How long does it take to get started?
Most teams have a useful assistant answering real questions the same week they start. Larger or regulated rollouts usually begin with a Solution Design Study so the data, risks, and controls are mapped before implementation.
Can Cody take action, not just answer?
Yes. Agents can call your systems, resolve live values, and complete multi-step work, with configurable approvals and escalation for anything high-impact.
Where does our data live, and who can see it?
Retrieval stays inside the knowledge base and systems you connect. Role-specific scope follows each user, every query and output is logged and exportable, and deployment can run in cloud, private cloud, hybrid, or on premises.
Which models can we use?
Cody is model-agnostic. Choose the model per workflow and switch later without rebuilding the pipeline.
Start with the job
Put the right Cody to work.
Start free with Cody Assist, or talk with our team about website conversion, controlled answers, and live experiences.